01
Calculation issue
Formula, unit or result does not appear correct.
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Contact CountMaterials
Help us make the numbers better.
Found a calculation that looks wrong? Have an idea for a new calculator? Tell us what happened and give us enough detail to reproduce it.
Corrections prioritized • No marketing list
FIG. 01 / CONTACT DESKROUTE / REVIEW / REPLY
Message queueOPEN
01
CORRECTIONFormula / result
READY02
REQUESTNew calculator
READY03
FEEDBACKGeneral message
READYInclude detailsREPRODUCE → VERIFY
02
New calculator
Request a new material or project calculator.
03
General feedback
Tell us how we can improve CountMaterials.
Before you contact us
Give us enough information to investigate.
For a calculation issue, include the calculator name, page URL, dimensions, quantities, units and result shown.
If you know the expected result or source, include that too. It makes verification much faster.
01
Calculator
Which calculator or page?
02
Inputs
What values and units did you enter?
03
Result
What result appeared?
04
Context
What are you actually calculating?
Send a message
Tell us what's on your mind.
Use the form for corrections, suggestions, feedback and business questions. Calculation issues are prioritized.
Contact formFORM / 001
The process
What happens next?
01
Receive
Your message reaches the CountMaterials team.
02
Review
We examine the calculator, inputs and details provided.
03
Verify
Calculation issues can be checked against formulas and assumptions.
Direct contact
Prefer email?
For a detailed message or business enquiry, contact CountMaterials directly.
[email protected]Calculation correctionsPriority
New tool requestsReview
General enquiriesEmail
Contact / Transparency
Better feedback leads to better calculations.
If something does not make sense, telling us helps us investigate it and improve the tool for everyone.